CE WEBINAR: 2CE Harvard-based Negotiations Seminar
November 24 @ 10:00 am - 12:00 pm
Instructor: Cesar A. Costa
Upon completion of this course, students will be able to:
1. Implement the most effective practices in a negotiation, finding the right problems to solve and generating options for mutual gains.
2. Employ the seven elements of the Harvard Negotiations Model.
3. Recognize success factors in negotiation and the reasons why negotiations fail.
4. Generate value in negotiation and advance problem-solving.
5. Identify the impact of the salesperson’s reputation and credibility in service sales.
6. Understand how value is created and perceived in a service.
7.Apply contextualization and framing to enhance customer decision-making.
2. Employ the seven elements of the Harvard Negotiations Model.
3. Recognize success factors in negotiation and the reasons why negotiations fail.
4. Generate value in negotiation and advance problem-solving.
5. Identify the impact of the salesperson’s reputation and credibility in service sales.
6. Understand how value is created and perceived in a service.
7.Apply contextualization and framing to enhance customer decision-making.
Please note: this course is provided by a third-party vendor.
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