FAQs, NAR Resources, Legal Resources, and MORE…
Frequently Asked Questions (FAQs)
Q: Where do I find the rules for ethics and arbitration hearings?
A: In the version of the NAR Code of Ethics and Arbitration Manual adopted by MIAMI (updated 2024).
Q: I can’t get the documents from CasePro. Help!
A: Remember, you need to download your documents from CasePro within 15 days of getting those emails. But, if you need a new link to the documents, email: ProfessionalStandards@miamire.com.
Q: Where can I file an ethics complaint or a request for arbitration?
A: Please email ProfessionalStandards@miamire.com for next steps.
Q: I want an attorney to represent me. Can you recommend one?
A: No, we cannot recommend or endorse an attorney. If you need a referral, you can call The Florida Bar Lawyer Referral Service at (800) 342-8011 or submit a request for an attorney referral online. The decision to hire an attorney is an important one, so make sure you fully interview and vet an attorney before you hire one.
Q: I have a question about a commission dispute, can you help me?
A: No, we cannot give you legal advice or opinion on your possible commission dispute. The association remains neutral in all Professional Standards processes. If you have a question about a commission dispute, you should consult with your own attorney or call the Florida Realtors Legal Hotline at (407) 438-1409.
Q: Who can file an ethics complaint?
A: Anyone can file an ethics complaint against a REALTOR® member where they hold membership.
Q: How do I determine where a REALTOR® holds membership?
A: You may search for a member’s local affiliation here.
Q: How do I determine who a REALTOR® Principal is?
A: Requests for arbitration MUST be filed by the Designated REALTOR® or REALTOR® Principal for your brokerage (“complainant”) against the other Designated REALTOR®, REALTOR® Principal, and/or the brokerage (“respondent(s)”). If you are unsure of who this is, you can research the licensee on DBPR’s website and the brokerage on Sunbiz.
Q: Are there filing fees for ethics complaints?
A: No, there are no filing fees for ethics complaints.
Q: Are there filing fees for requests for arbitration?
A: Complainant and respondent must each pay a $500 filing fee. Checks are made payable to MIAMI Association of REALTORS® and sent to the attention of the Professional Standards Department at 1800 Oakwood Drive, Miami, FL 33166.
Suggested Training Sessions
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If you are a person with a disability who requires an accommodation to fully participate in any Professional Standards proceedings, please contact us at ProfessionalStandards@miamire.com or call (305) 468-7000 to let us know.