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(WB) ACE Negotiator 2: Objection Obliteration – 4 CE
March 11 @ 1:00 pm - 5:00 pm
$50.00Instructor: Josh Cadillac
To watch a short video preview of this class, click here:
https://www.youtube.com/watch?v=DGEF3-UdxsA
This course is approved for 4 HRS of Continuing Education. Florida rules require that we monitor attendance and we can not issue credit for less than the number of approved hours. In order to receive credit for your course, please arrive on time and stay for the entire class. Sign-in and Sign-out is required for this class to receive full credit.
This course offers 4 Commercial Certification Points
This class teaches agents the importance of objections to the customer as they seek to qualify the person they work with. Agents will learn not only why customers use objections but also how to handle them in a way that conveys their true value to the customer. This class is an interactive boot camp where agents are asked to come up with their best responses to common objections and share them before the instructor tells how they would handle the objection. This keeps the class active and forces the agents to think about how to strengthen their dialogue skills for greater customer service.
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