Utility Connect:
Simplify Your Customers Move with White Glove Concierge Services
What's in it for me?
Simplify your customers move and save time and money using the Utility Connect integrated platform to compare providers, hear special offers and connect all your essential home services in one place.
Key Features include:
- Agent Branded Website: Personal agent branded concierge microsite
- Campaign Dashboard: Dashboard to track customers and analytics
- Dedicated US Call Center: Service centers are located in Dallas, Texas
- National Marketplace: Marketplace of providers covers all 50 States
- Agent Branded Emails: Your agent contact info and headshot are featured in the signature of all emails
- Tech Integration Options: Utility Connect offers many ways to inject consumer data
Home Services Utility Connect Assists with...
Home Entertainment
Their experts work with your customers to help find the best internet and tv solutions with promotional/discounted pricing.
Home Security
ADT & Vivint Security options so your customers can choose what best fits their home life.
Home Warranty
They work with A+ BBB Home Warranty partners to provide your customers with the highest claim limits at the most competitive rates.
Homeowners & Renters Insurance
Whether customers are price shopping or ready to make a move with a new provider – they’ll be able to help!
Movers
Top Rated Moving Companies with your customers receiving additional 10% off.
Locating Necessary Utility Providers
Their team identifies the correct Electric, Water, Gas and Trash providers, ensuring a smooth setup for your customer’s new home.
FAQ's (Frequently Asked Questions)
What is Utility Connect™? An easy and complementary solution for locating and setting up various utility and home services. The goal is to alleviate the stress of moving by bringing the consumer and available service providers together in one place.
What services can Utility Connect™ assist with? Utility Connect™ can assist with locating your local water, gas, electricity, waste management, cable, internet, phone, home security, insurance, movers, and USPS™ mail forwarding. If there is a service that can’t get set up for the customer as a third party, Utility Connect™ still gathers that information and emails it over to them.
Why are you not able to set up city utilities or regulated energy? The reason Utility Connect™ is not able to set up the city utilities or regulated energy is because the utilities do not allow third parties to set services up, due to compliance and legal issues. Your local municipality can actually hold a lien over your property if you do not pay your bill for a certain amount of time. This is the main reason why.
How do you decide what service providers to offer my customers? Utility Connect™ is a consumer driven service, so our system is able to identify every provider offered at their new address. Home Service Concierges will present every option available along with the most current promotion, then let the customer make the selection based on their needs.
How do I set up my Utility Connect™ account? Visit https://www.utilityconnect.net/miamirealtors/agent or access from your MIAMI Gateway Dashboard.
How much does this service cost? The service is completely free for both you and your customers. We are actually compensated by the providers and that’s how we make our money.
How do my customers use Utility Connect™? There are multiple ways to get your customers over to us. We have seen that the most effective way is to let the customer know that you offer a white glove service that can assist them with locating and setting up their home services while making sure they get the best deals. Once they agree, you personally submit their information to start the process. You can also send them a link to your agent branded website and have them fill out their information themselves or call the number directly from your microsite.
Am I able to track my customers that use Utility Connect™? Transparency is very important to us here at Utility Connect™ so with your microsite you will also have access to a backend dashboard to track all of your customers progress along with any commission you have generated.
Are you in certain areas or Nationwide? We operate in all 50 states, so anybody can use our service.
Are we able to use this service outside of our customers? Yes, this is your own agent branded website that you can offer to help anybody that needs it, even if you are not working with them on their current real estate transaction.
When is the best time to submit my customer’s information to Utility Connect?
Two weeks prior to closing. This ensures they have enough time to get in contact with your client and align any installations with their preferred dates.
Testimonials - See what customers are saying...
“Great service! Quick and helpful getting me to the company that I needed for my situation! Thanks, you guys!” – Brenan A.
“I have been working with Janet, and may I just say she is AMAZING! I’ve had the best experience with all of this, the setup was quick and thorough. Janet walked me through the entire process, and was knowledgeable in all the different plans and options that were available to me as a customer. if I could tip her I would, she was by far one of the best people I have worked through in a while. I highly recommend.”
– Kristina S.
“The folks are very easy to work with. Terrific information and service. They tell you exactly what they (and you) need to do and are 100% correct. When they tell you they will follow up on something on a certain date, they get it done. You can’t go wrong working with Utility Connect! 5-star service all the way!” – Mark C.
“Excellent service! Fast, easy, no stress setup of all my new home services in one call. 110% recommend these guys for a reliable setup of your new home. Thanks yall!” – Andrew L.
“Amazing customer service. Nixie helped me get me rates and discounts that fit my needs! I would recommend using these services when moving. I was definitely feeling overwhelmed and she made the process super smooth!” – Essence C.
“I loved Utility Connect’s service! Yancy was very personable and understanding to our situation and helped us figure out what services would work best for us. I am so happy that I took the time to call because now I have peace of mind about all of my services for my new house and I don’t have to worry about that component anymore. It is definitely worth the phone call and your time!” – Cody W.
Click here to see over 11,000+ reviews
Fast Access
Activate YOUR FREE Agent Branded Website at:
www.activatemylink.com
Or access from your MIAMI Gateway Dashboard
Quick Links
Agent Flyer: CLICK HERE
Utility Connect email templates: CLICK HERE To Request Access
Customer Flyer: CLICK HERE
Join a Live Webinar – Getting Started with Utility Connect: CLICK HERE
support
Utility Connect™ Service Center
6800 Windhaven Pkwy, Suite 133
The Colony, Texas 75056
Email: success@utilityconnect.net
MIAMI REALTORS® Agent Support: (800) 504-6282
Home Service Concierge:
(305) 425-9499
CLICK HERE to access the full list of products and services that are FREE for MIAMI Members.