Miami Realtors

In celebration of MIAMI’s 100th Anniversary, we are extending the early dues payment education credit until April 30, 2021.

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Webinar: Harvard Based Negotiations Workshop – 2 CE

November 24, 2020 @ 12:00 pm - 2:00 pm

Free

Instructor: Cesar A. Costa

Registration via the ZOOM link is REQUIRED to reserve your place and join the training session. Computer/Laptop/Tablet with internet access and audio is REQUIRED. 

After registering for the meeting, you will receive a confirmation, click on the zoom link provided.  Follow the instructions containing the Zoom meeting instructions; CLICK “ADD TO CALENDAR” to reserve the time in your personal calendar and save the join instructions.  

Saving the reservation to your calendar will provide an automated reminder about the session as well as the instructions to Join the session with the time comes. 

When it’s time to join the meeting, simply follow the prompts in your ZOOM calendar reservation. From your Computer/Laptop/Tablet, click the URL/link to join the event. Make sure your volume is turned up so you can hear the instructors when they start the session.

This course is approved for 2 HRS of Continuing Education. Florida rules require that we monitor attendance and we can not issue credit for less than the number of approved hours. In order to receive credit for your course, please arrive on time and stay for the entire class.  Sign-in and Sign-out is required for this class to receive full credit.

The course objective to provide training on:

1. What are the dynamics of service and how value is created on the service business? What is role of
credibility, reputation, and perception.
2. How behavior is shaped. What is framing and how that it affects our decision making.
3. Why negotiations fail? How to define success in a negotiation in order to enhance the outcome.
4. What are the most effective practices in a negotiation?
5. Review of the seven elements of the Harvard negotiations model and its applications.
6. How to generate value in a negotiation

After completion of this course, real estate agents will be able to conduct more effective negotiations,
being able to properly frame the context, identify the key interests, create options for mutual gains and
have a framework to conduct and manage negotiations. Finding the right problem to solve and generating
options for mutual gains will generate more value and advance on problem solving. Realtors will be able to
apply the Harvard Negotiations model in several different circumstances and be more effective on
negotiations, providing a better service for its customers.

Topics covered include:

1. What are the dynamics of service and how value is created on the service business?
2. How behavior is shaped. What is framing and how that it affects our decision making.
3. Why negotiations fail? How to define success in a negotiation?
4. What are the most effective practices in a negotiation?
5. Harvard Model: Seven elements.

Details

Date:
November 24, 2020
Time:
12:00 pm - 2:00 pm
Cost:
Free
Event Categories:
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Event Tags:
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