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Zoom: Broker Specialties, Daily Operations 6hr CE
March 27, 2023 @ 9:30 am - 4:00 pm
$30.00Instructor: Richard H. Burch, CRB, CRS, GRI, TRC, e-PRO, AHWD
DAILY OPERATIONS
Determine the best options for office meetings.
List of rules that will not be allowed or tolerated.
Ways you can help customers while the associates take vacations.
List the job duties and responsibilities of a Successful Broker or Sales Manager.
Learn how best to set company goals.
LIABILITY
Explanation on how liability can be reduced.
Options for insurance coverage in errors & omissions coverage.
The importance of having a complete policy manual.
List the steps in the hiring and interview process.
Determining the best commission structure for your brokerage.
Explain the importance of diversity and which characteristics to look for in a new hire.
MANAGING THE OFFICE
Best ways for your customers to be greeted when they call on the phone.
The best way to greet a walk-in customer and handle their needs in a timely manner.
List of items an unlicensed assistant such as a receptionist may help a customer per FREC.
Importance of training and coaching.
Understand the difference in generations that we see in the real estate world.
Better serve your customers and associates when considering their generational language.
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